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Privacy Policy

Effective Date: 13, August, 2025

Zakir Hajj Group (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website www.zakirhajjgroup.com.


1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Full name

  • Passport details

  • National ID number

  • Contact details (phone, email, address)

  • Date of birth and gender

b. Travel Information:

  • Visa details

  • Flight and hotel booking information

  • Special requests (e.g., meal preferences, room type)

c. Health Information:

  • Vaccination records (as required by law)

  • Medical conditions relevant to travel

d. Website Usage Data:

  • IP address, browser type, and device information

  • Pages visited and time spent on the site

  • Cookies and tracking data (see our Cookie Policy)


2. How We Use Your Information

We use your information to:

  • Process Hajj and Umrah bookings

  • Apply for visas and travel permits

  • Arrange flights, hotels, and transport

  • Provide customer support and updates

  • Send important notices, offers, or service updates

  • Ensure compliance with legal and government requirements


3. Sharing Your Information

We may share your personal information with:

  • Airlines, hotels, and transportation providers

  • Government authorities for visa and travel approval

  • Our trusted service partners who assist in providing our services
    We do not sell your personal data to third parties.


4. Data Security

We take appropriate measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive for full security, no online system can be 100% secure.


5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data (where legally possible)

  • Withdraw consent for marketing communications


6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.


7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “13, August, 2025”


9. Contact Us

For questions or concerns about this Privacy Policy, please contact:
📞 01617-666444
📧 support@zakirhajjgroup.com
📍 72, Begum Bazar, Lat Mansion (1st Floor), Chawk Bazar, Dhaka, Bangladesh